**Experienced Bilingual Financial Customer Service Representative – Remote Opportunity at blithequark**

Are you a motivated and customer-focused individual with a passion for delivering exceptional service? Do you have a flair for languages and a knack for problem-solving? If so, we invite you to join blithequark, a global leader in digital business services, as a Bilingual Financial Customer Service Representative. This is a unique opportunity to work from home, interact with diverse customers, and grow your career in a dynamic and supportive environment. **About blithequark** blithequark is a pioneering company that has been revolutionizing the way businesses interact with their customers. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a meaningful impact in our communities, with our clients, and on the environment. At blithequark, we pride ourselves on delivering the most advanced, digitally powered business services that help the world's best brands streamline their business in sustainable ways. **Benefits of Working with blithequark** As a valued member of our team, you can expect a comprehensive package of benefits that will support your personal and professional growth. These include: * Paid Training to equip you with the skills and knowledge you need to succeed * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being * Paid Time Off to recharge and pursue your interests * Employee wellness and engagement programs to foster a positive and supportive work environment **Teleperformance and You** At blithequark, we believe in empowering our employees to make a difference in people's lives. Through a balanced high-tech and high-touch approach, blended with deep industry and geographic expertise, we help companies adapt quickly to changing needs and deliver only the best in all that we do. As a Bilingual Financial Customer Service Representative, you will be a key contributor to this mission, working in a collaborative and engaging environment that encourages growth, innovation, and creativity. **Your Responsibilities** As a Bilingual Financial Customer Service Representative, your primary responsibilities will include: * Fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns * Connecting with customers via phone to resolve their questions, issues, or concerns * Escalating/Transferring/Completing conference calls to banks, loan originators, financial institutions, and more * Calmly attempting to resolve and de-escalate any issues * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you must: * Be bilingual in Spanish and English * Hold a High School Diploma or GED * Be over 18 years of age * Have a minimum of 6 months of customer service experience * Have a minimum of 6 months of Call Center experience (preferred) * Be able to type 25 wpm * Be comfortable with desktop computer systems * Possess proven oral and written communication skills * Demonstrate logical problem-solving skills * Be available to work various shifts * Be able to use Windows operating systems * Possess organization and work prioritization skills * Be able to work independently * Be able to work in a constantly changing and fast-paced environment * Be able to stay composed and objective * Possess strong listening skills **Work from Home Requirements** To ensure your success as a remote employee, you must meet the following requirements: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms * Proof of internet speed required * Clean and quiet workspace **Why Join blithequark?** At blithequark, we offer a unique opportunity to grow your career in a dynamic and supportive environment. Our Chief Client Officer started her career with us as an agent and advanced to the pinnacle of the company, demonstrating the limitless possibilities that await you. Join our team and discover your potential can take you anywhere you want to go. **Apply Now** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Click the link below to register your interest and take the first step towards a rewarding career with blithequark. Apply Job! **Note:** blithequark can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Apply for this job