Customer Service Representative Teleservice Center
About the position Responsibilities • Provide information about SSA's programs and services to the public. • Determine eligibility for benefits administered by SSA. • Update records using SSA's computer systems. • Deliver high-quality customer service in a call center environment. • Engage with customers over the phone to address inquiries and provide assistance. Requirements • Must be a U.S. citizen. • Excellent communication and people skills are required. • Entry-level position, no prior experience necessary. Nice-to-haves • Experience in customer service or related fields is a plus. • Education in a relevant field may be considered. Benefits • Paid training • Paid holidays • Health insurance • Dental insurance • 401(k) • Flexible spending account • Paid time off • On-the-job training • Work from home • Vision insurance • 401(k) matching • Loan forgiveness • Opportunities for advancement • Flexible schedule • Life insurance • Paid sick time Apply tot his job