Applied AI Product Manager (New York)

Location: New York City Innovation Hub (In-person) About This Opportunity We’re assembling an exceptional team of AI product leaders in NYC. The kind of people who’ve shipped breakthrough AI products that millions actually use and other top PMs seek out as collaborators. This isn’t about typical product management roles or career advancement perks. It’s about working alongside some of the most talented product minds and engineers in AI, solving fascinating problems at unprecedented scale. You'll collaborate in-person with a carefully selected group designed for breakthrough thinking, backed by the resources and reach of Automattic's ecosystem, spanning WordPress.com, WooCommerce, Tumblr, and more. Think of it as an elite AI lab with the distribution and impact that comes with serving hundreds of millions of users. What You'll Do • Define and ship AI experiences across multiple Automattic products, from established platforms to emerging bets that push the boundaries of what’s possible. • Work directly with engineers to rapidly prototype and iterate, bridging user needs with technical possibilities. • Drive experimentation at scale across diverse user bases, learning faster than competitors through rapid iteration. • Move fast on breakthrough ideas; design, ship, and measure AI features that set new standards in their categories. • Scale successful innovations by integrating proven concepts into core product roadmaps. • Push the boundaries of what product management looks like when exceptional talent works together. You’ll Excel Here If You • Have shipped AI products users love; you know the difference between demos and features that fundamentally change how millions of people interact with each other. • Are exceptionally talented; you’re the PM other great product leaders want to collaborate with. • Are deeply technical without coding; discuss model architecture and system constraints as fluently as user experience and business metrics. • Move fast and think big; prototype quickly while architecting for massive scale. • Thrive on working with other exceptional people rather than just seeking comfortable product environments. • Think like a builder; comfortable with ambiguity, turning ambitious visions into shippable realities. Experience We’re Looking For • 4-6+ years in product management with 2+ years shipping AI/ML-powered features that reached significant scale. • Track record of exceptional product impact; features or products you’ve shipped that meaningfully changed user behavior. (Be prepared to explain how!) • Strong technical fluency; create detailed mockups, analyze complex data, understand API constraints, and communicate sophisticated ideas clearly to engineers. • Experience working across multiple products with diverse technical architectures and user needs. • Proven ability to work with top-tier engineering talent and contribute meaningfully to technical discussions. What You’ll Be Working On • Accelerate AI integration across our “Other Bets” portfolio, working with engineering teams to identify and ship transformative features. • Define MVP approaches for AI in core products like WordPress.com and WooCommerce that set new industry standards. • Build experimentation frameworks for rapid testing and learning across massive user bases. • Create the product intelligence systems that help our teams see around corners and move faster than competitors. Why This Role Matters Shape AI transformation for hundreds of millions of users across creative, commerce, and communication experiences. Work on the kinds of product challenges that define entire categories: making content creation fundamentally more accessible, reimagining customer support, and helping small businesses access capabilities that were previously enterprise-only. You’ll have the resources and reach to tackle problems most product managers can only dream about, alongside a team selected specifically for their ability to push boundaries. Salary range: $130,000-$250,000 USD We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. ABOUT AUTOMATTIC Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place. We’re a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups. If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. To learn about how we handle your data, please review our Privacy Policy. You can track your application status and more at MyGreenhouse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply tot his job