Analyst, Subscriber Operations

Remote Full-time
About Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The Subscriber Operations Analyst plays a critical role in managing and optimizing subscriber allocations across community solar projects. This position ensures accurate, timely, and compliant submission of allocations to utilities, supports automation allocation processes, and leads quality assurance and reconciliation efforts. This role requires exceptional attention to detail, strong analytical skills, and the ability to work collaboratively across departments. Responsibilities • Allocation Management • Prepare, review, and submit subscriber allocations for all active community solar projects according to utility, regulatory, and grant requirements. • Perform detailed pre-submission quality assurance (QA) to ensure accuracy and compliance with allocation rules and project caps. • Manage and track all allocation submissions to maintain a complete audit trail. • Subscriber Management • Manage the subscriber list to ensure compliance with FIFO requirements while balancing other operational constraints. • Maximize allocation value by considering segment ratios across the various subscriber groups. • Utility Coordination & Validation • Research and resolve utility allocation inquiries and validation feedback. • Investigate and resolve data discrepancies identified during validation. • Update internal allocation datasets and tools based on validation results and utility correspondence. • Post-Submission Review & Reconciliation • Review finalized allocation results and validate against expected subscriber credits and project outputs. • Perform monthly and reconciliations to confirm accuracy of allocations and provide feedback to Revenue Assurance team about financial impacts. • Identify systemic issues or recurring errors and recommend improvements. • Process Improvement & Automation • Collaborate with data and software teams to enhance allocation algorithms and automation workflows. • Participate in the design/testing/rollout of allocation automation/dashboards. • Develop and maintain documentation and standard operating procedures (SOPs) for allocation processes. • Reporting & Analysis • Generate internal reports summarizing allocations and reconciliations. • Continuously evaluate allocation efficiency and optimization opportunities. Qualifications • Bachelor’s degree in Business, Finance, Data Analytics, Statistics, Economics, or a related field. • 3+ years of experience supporting community solar programs, utilities, or data-driven operations roles. • Strong data analysis experience, including working with large datasets, identifying trends, and performing reconciliations. • Proficiency in analytics and reporting tools such as Microsoft Excel (advanced), Python, Power BI, SQL, and Microsoft Dynamics. • Experience building dashboards, reports, and automated data workflows. • Strong understanding of data quality, validation, and auditability best practices. • Excellent communication skills with the ability to translate complex data findings into actionable insights for non-technical stakeholders. • Strong organizational skills and the ability to manage multiple projects and datasets simultaneously. Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match · Summer Fridays · Flexible remote/hybrid work options · Paid parental leave · Team lunches, events, and stocked kitchens · Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore · Medical, dental, and vision coverage · Company-paid life and long-term disability insurance Apply tot his job
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